TERMS AND CONDITIONS
General
These Terms and Conditions apply to services offered by VitaShape Global Limited, a Hong Kong registered company (CR No. 77688798), doing business as VitanCore. By accessing our website (vitancore.com) and using our services, you agree to be bound by the following Terms and Conditions.
Programs and Services
VitanCore provides wellness advisory programs and lifestyle support tools developed for general well-being and healthy weight goals. These services are delivered through virtual guidance and tailored suggestions from wellness professionals.
Initial Wellness Consultation
New clients are welcome to begin their journey with a personalized introductory experience, which includes:
• A private wellness consultation session
• Lifestyle-aligned guidance tailored to individual goals
• Curated recommendations for monthly wellness support
• Complimentary onboarding coordination
• Optional follow-up check-ins upon request
This experience is designed to enhance daily wellness awareness and balance. It does not constitute medical advice or treatment.
Ongoing Monthly Support
Our wellness support plans are available through flexible monthly renewal options. Plan tiers may vary based on individual needs and professional recommendations. Multi-month savings may be available for eligible participants.
Commitment Options
Eligible clients may access additional savings through optional multi-month support commitments. These opportunities are shared during consultation and based on wellness goals. For details, please speak with your advisor or support representative.
Refund Policy Eligibility
Refunds are available under the following conditions:
• A certified advisor determines the program is not a suitable fit following the initial consultation.
• The participant cancels before the consultation takes place and before any service preparation begins.
Non-Refundable Situations
Refunds are not issued in the following cases:
• Missed appointments without prior cancellation.
• The consultation has been completed or support items have been prepared or dispatched.
• Subscription payments are non-refundable after processing, though future renewals can be canceled anytime.
Transaction Currency
All transactions are conducted in U.S. Dollars (USD).
Available payment options:
• Major credit/debit cards
• Zelle bank transfer (U.S. only)
• Cryptocurrency (BTC / USDT – TRC20/ERC20)
Secure instructions are provided upon request for digital currency payments.
Delivery Policy
After your consultation and approval, your wellness tools will be prepared and shipped within 48 business hours.
Important notes:
• Fulfillment occurs Monday through Friday.
• Weekend and public holiday orders are processed on the next business day.
• Orders cannot be altered once dispatched.
• Transit times depend on destination and delivery provider.
For questions or assistance, email us at hello@vitancore.com or contact our customer support team.
How to Buy Bitcoin (BTC)
to Complete Your Payment
If you don’t already have Bitcoin, it’s easy to get started!
You can securely purchase Bitcoin using a credit card, debit card, or bank transfer through the following trusted platforms:
1. CoinMama
• Available in most countries worldwide.
• Allows you to buy Bitcoin directly using a credit or debit card.
• Fees: Approximately 8%–9% total (including trading and card processing fees).
• Best for: Fast purchases with simple verification, even internationally.
2. Coinbase
• One of the largest and most trusted cryptocurrency platforms.
• Supports purchases via credit card, debit card, or bank transfer (ACH/SEPA).
• Fees:
• ~1.49% when using bank transfer (ACH/SEPA)
• ~3.99% when using credit or debit card
• Best for: Lower fees if paying via bank transfer, especially for U.S. and selected country customers.
3. Buy Bitcoin Worldwide
• Please note: This is a Bitcoin purchasing guide site, not a direct exchange.
• It helps you compare and find the best exchange (like Coinbase, Binance, Kraken) depending on your location and payment method.
• Fees: Vary depending on the platform you choose through their recommendations.
• Best for: Exploring different options if you’re looking for alternative platforms or better rates.
Important Note:
After purchasing Bitcoin, make sure you send it using the Bitcoin (BTC) main network.
If you already have a crypto wallet or exchange account (e.g., Coinbase Wallet, Binance, Blockchain.com), you can send Bitcoin directly from there.
If you need help at any time, feel free to reach out to our support team at hello@vitancore.com — we’re happy to assist you!
