PRIVACY POLICY
Introduction
VitanCore (website URL: https://vitancore.com) appreciates your business and trust. We are a Hong Kong–based company with a U.S. subsidiary providing services across all 50 states to enhance your weight loss experience. We are committed to protecting your privacy and providing a safe online experience.
This Privacy Policy applies to our website and governs our data collection and usage practices. By using this website, you consent to the data practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, home or work address, and other contact details you voluntarily provide.
• Demographic Data: ZIP code, age, gender, preferences, interests, and favorites.
• Device Information: IP address, browser type, access time, and referring websites.
• Contact Form Data: Submitted information may be stored for a maximum of 3 months to facilitate appointments, customer service, or marketing. It is not shared with third parties.
Registration Data
When you register on our site:
• We store your contact details and profile information.
• You may view, update, or delete your information anytime.
• Website administrators have access to your profile data for management purposes.
Use of Information
Your information may be used to:
• Verify user identity.
• Schedule and manage appointments.
• Respond to inquiries and support requests.
• Send service updates, promotions, or educational content.
• Customize your user experience.
Consent for Communication
By submitting any lead form, contact form, or booking form, you consent to receive SMS or email messages related to your account and our services. You can opt out at any time by replying “STOP” or “UNSUBSCRIBE.”
Third-Party Embedded Content
We may display embedded content from platforms such as:
• Facebook / Instagram: May track your interactions only after you grant consent. Facebook Privacy Policy
• YouTube: Videos may embed tracking only after consent. YouTube Privacy Policy
We are not responsible for the privacy practices of external content providers.
Cookies and Analytics
This website uses cookies to enhance performance and user experience. You can disable cookies through your browser settings. We also use Google Analytics for anonymous traffic analysis. No personally identifiable data is tracked. Opt out of Google Analytics.
Who Can Access Your Data
• If you are not a registered user, we do not retain any personal data about you.
• If you registered or submitted an inquiry, your data may be accessible by:
• Our administrative staff.
• Our licensed medical team (for health-related services only).
Third-Party Data Sharing
We do not sell, lease, or share your personal data with third parties for marketing. Information is used internally only.
Data Retention
All collected data is stored for a maximum of 90 days unless otherwise required for ongoing communication or by law. You may request data deletion at any time by contacting our team.
Security Measures
Our website is secured with SSL/HTTPS encryption. We follow HIPAA-compliant data handling practices to protect sensitive information.
Third-Party Links
VitanCore may include links to external websites. We are not responsible for the content or privacy practices of those sites. Always review third-party privacy policies before interacting.
Legal Compliance
We may disclose personal information when required by law or if necessary to protect our legal rights, respond to lawful requests, or prevent fraud. All such disclosures comply with relevant laws in Hong Kong and the United States.
Medical Disclaimer
Our programs are developed in collaboration with certified wellness professionals and aligned with internationally recognized guidelines.
Important: The information provided on this site is for educational and informational purposes only. It does not constitute medical advice or diagnosis. Always consult a licensed healthcare provider before beginning any wellness or lifestyle program.
Products referenced may include branded items or formulations by third-party manufacturers. We do not claim ownership of these trademarks. Names such as “injectables used in wellness programs” are examples and belong to their respective rights holders.
While some clients may report improved wellness markers (e.g., energy, appetite, metabolism), actual results vary depending on personal health status and adherence to the program.
Sources and Credibility
Medical information referenced herein is drawn from:
• Mayo Clinic
• NIH (National Institutes of Health)
• Harvard Health
• Stanford Medicine
• WebMD
